It may seem as if we are spoilt for choice with data collection software packages, but if you are looking for a multimodal interviewing solution that is also web-based, the choice is relatively narrow – especially if web-based CATI is part of the mix. So it’s good to welcome a new entrant on the scene in the guise of Catglobe, a mixed-mode interviewing system offered as a SaaS (software as a service) product by the software division of the Strategic Africa and CEM Institute.
Software as a service
The SaaS model makes it very easy to get started with little infrastructure in-house – all that is needed is a reasonable internet connection and a web browser. It is not fussy about which one: Firefox on Windows or Mac, or Internet Explorer on Windows works equally well.
Catglobe is a surprisingly vast system, and the fact that it has been extensively road-tested by Catinet’s in-house fieldwork team is evident in the range of capabilities and options provided.
There different modules for sampling, questionnaire authoring, fieldwork management, reporting and some report automation. The interviewing module supports CATI, laptop CAPI and CAWI and even has a special Hall Test mode for a temporary local network of interviewing stations.
All of these modules are accessed from a central home page through a pop-up menu similar to the Windows start button.
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